在项目实施期间发生组织重组,一名关键相关方被替换。新的相关方对项目成功存在很高的兴趣并拥有足够的影响力,对项目结果产生重大影响。在执行相关方分析之后,项目经理该如何处理该新项目相关方?
Organizational restructuring occurred during a project’s implementation and a key stakeholder was replaced. The new stakeholder has high interest in the project’s success and enough influence and can significantly impact its outcome. After performing a stakeholder analysis, how should the project manager handle this new stakeholder?
A :监测相关方期望发生的任何变化。 Monitor any change in stakeholder in stakeholder expectation.
B :保持向相关方通知项目进度/状态。 Keep the stakeholder informed of the project’s progress/status.
C :确保相关方满意项目进度/状态。 Ensure stakeholder id satisfied with the project’s progress/status.
D : 密切管理相关方的期望。 Manage the stakeholder’s expectation closely.
正确答案:D
解析:知识点出处:PMBOK 6th 页码:P512 章节:13.1.2.4 权力利益方格:基于相关方的职权级别(权力)、对项目成果的关心程度(利益)、对项目成果的影响能力(影响),或改变项目计划或执行的能力,每一种方格都可用于对相关方进行分类。 权力高、利益高,需要重点管理。