一个合并跨国公司计费系统项目即将开始,项目经理识别到有三位经理对这项变化感到不舒服,项目经理下一步应该怎么做?
The billing system project of a consolidated multinational corporation will soon begin. The project manager identified that three managers were uncomfortable with this change. What should the project manager do next?
A :将他们关注的问题升级上报给项目发起人 Report their concerns to the project sponsor
B :定期开始项目变更请求以满足他们的期望 Start project change requests regularly to meet their expectations
C :运用人际关系技能,管理他们关注的问题 Use interpersonal skills to manage their concerns
D : 通过管理相关方的需求来监督相关方参与 Control the stakeholder's engagement by managing stakeholder's requirements
正确答案:D
解析:知识点出处:PMBOK 6th 页码:P530 章节:13.4 监督相关方参与:监督项目相关方关系,并通过修订参与策略和计划来引导相关方合理参与项目的过程。 识别出来相关方不舒服,有可能会抵制项目。