项目第一阶段符合进度计划,且接近完成。第二阶段取决于第一阶段的完成。技术团队发现一个缺陷,且项目经理确定必须修补这个缺陷才能继续项目。项目经理首先应该怎么做?
Phase one of a project is on schedule and close to completion. Phase two is dependent upon phase one's completion. The technical team finds a defect and the project manager determines that the defect must be repaired before continuing the project. What should the project manager do first?
A:变更项目管理计划,在不影响进度计划的情况下包含缺陷修补工作 Update the project management plan to include the repair work without impacting the schedule.
B:向变更控制委员会(CCB)提交变更请求,供其审查和批准 Submit a change request to be reviewed and approved by the change control board (CCB)
C:与项目团队开会,审查发现结果,并确定所需的下一步行动 Meet with the project team to review the findings and determine the next action required
D:将修补工作添加进风险登记册,并重新计算成功概率 Add repair work to the risk register and recalculate probability of success
正确答案:B
解析:PMBOK(6)P113-4.6实施整体变更控制。通过变更的方式对缺陷进行补救。选项A:需要通过变更管理来处理缺陷。选项C:缺陷已经确认,且项目经理已确定需要修补这个缺陷才能继续项目,通过变更的方式来做补救。选项D:先解决暴露出来的问题,如果仍然遗留再次出现的可能,再将其列入风险登记册进行跟踪。