你正在管理一个项目团队,该团队最新新增来自另一个国家的成员。他们的角色已经被概述为初步的团队章程。然而,你已经注意到团队中相当缺乏对文化差异的接受,这导致了频繁的冲突。 以下哪一种技巧可以在这种情况下帮助你?(选择三个)
You are managing a project team that has recently been expanded by new team members working remotely from another country. Their roles have been outlined to form a preliminary team charter. Nevertheless, you have noticed a considerable lack of acceptance of cultural differences in the team, resulting in frequent conflicts. Which of the following techniques could help you in this situation? (Choose three)
A : 焦点小组 Focus groups
B :角色定义 Role definition
C : 基本规则 Ground rules
D :能力测试 Ability tests
E : 会议 Meetings
正确答案:A,C,E
解析:知识点出处:PMBOK 6th 页码:P336 章节:9.4 建设团队:建设团队是提高工作能力,促进团队成员互动,改善团队整体氛围,以提高项目绩效的 过程。 本过程的主要作用是,改进团队协作、增强人际关系技能、激励员工、减少摩擦以及提升整体项目绩效。 B和D非PMBOK中的正式工具。